Having read the WD manual afterwards, I obviously want to install the proper WD dirvers and be able to use the tools associated with WD. My question is how can I reinstall the drivers? I took a look at the device manager hoping that I would be able to delete the old driver and then install the new , but of course I could not find the driver not installed I believe.
When I plug in the HD, the autorun box does appear and I have clicked on it in the hopes of being able to run the embedded driver, but there are no programs or drivers associated.
Should I download the latest software and utility drivers? I did run a backup through Windows 7 Home Premium, but as the manual says, I cannot see what has been backed up. Thanks for your time and knowledge. I just want to clear this up as soon as possible because once I have confirmed my laptop has been backed up inc. The drivers can be found here. Try using Microsoft SyncToy downloaded from here.
You can download it from here. In reply to Time Lady's post on October 30, Where would I find the WD drive? In reply to ABrandy's post on December 22, Post back with results when you try these things. Drivers show up to date Steps taken to try find it: 1. Uninstalled Device, unplugged it, then rebooted and replugged in. No sucess 2. Confirmed drivers were up to date via device manager 3.
Plugged into 2nd USB port, No success 4. Checked Windows Defender Checked Norton Started after Win10 update. Steps missed? Mitch H. Microsoft Agent. Hi Mary, To address your concern, make sure that your device is compatible with the Windows In reply to Mitch H. A second device works on another computer that has windows To further address your concern, what does the Device Manager status shows for your device?
Thank you. Device manager shows the WD drive. This site in other languages x.
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